Chrysler Professional Service Advisor Training Programs


  • Customer Complaint Resolution
  • Relationship Selling - For Service Advisors & Managers
  • Communications
  • The R/O Process
  • People Skills
  • Organizational Management
  • Professional Telephone Techniques
  • CSI Excellence - The Process
  • Fixed First Visit
  • Customer Retention Management
  • Marketing the Service Database
  • The Service Department of 2005

Back to the list of programs


All rights reserved © 2001-2003 Automotive Professionals Inc.
Home